You can contact CSE’s Agency Technology to re-send a policy to your IVANS mailbox. We can re-send the current policy file or a policy file from a particular date. However, if two transactions were made on the policy on the same date, only the latest transaction will be in the policy download. Once the policy has been sent to your mailbox, you can run the download process in your AMS, or it will be pulled automatically when you run your daily download process.


Please provide the CSE policy number (ex. AZH123456) in your request, as well as your IVANS Y-Account code (ex. YABCD).